IT service maintenance
We at Iphos provide you with the perfect IT service maintenance solution regardless of the size and budget of your company we will have a suitable option for you.
Nowadays IT maintenance gets more and more important and almost every business is confronted with it. Also a small business has at least a website and a lot of digital working equipment. If there are also networks, servers and sensitive data included the know-how and the time available of your employees is mostly insufficient.
Our experts at Iphos support you individually with the maintenance of your IT. An IT maintenance service allows for a proactive approach to keeping your network running smoothly. Interruptions caused by neglecting even minor maintenance issues with your systems can lead to expensive repairs, data loss and in some cases serious problems. To prevent all that contracting with us can be the perfect solution.
Maintenance services means routine maintenance, repair and replacement of existing facilities and structures. Our basic IT services include: archiving old files, deleting duplicated files, system updates, anti-virus implementation, checks and maintenance of downloaded software packages, hardware and other equipment checks and any other company-specific disk cleanup tasks. Hardware and software maintenance services are the main service of our company, where we have years of knowledge and the right experts which can help you maintaining the IT part of your company.
Hardware maintenance and support services are preventive services that physically repair or optimize hardware. Hardware support also includes online and telephone technical support. We will also assist you with setups and also all warranty upgrades are included in our maintenance service.
Software maintenance and support services include long-term support contracts. We will assist you with the usability of new software and in some cases, software maintenance services may include new product installation services and the installation of product updates.
At Iphos, we guarantee you a fixed rate per year. On average the IT service maintenance costs for businesses are are large. Depending on the size of your firm and the hard- and software in use there can occur some extra costs. With our years of experience, we know that businesses need a lot of service maintenance hours per year. With outsourcing a lot time and money can be saved with us.
Our team at Iphos doesn’t have a headquarter. In the EU country Austria we have employees which will assist you with your business. Firstly, we will make an appointment where one of our employees visits your company and gets to know all your processes and facilities. Secondly he/she will come up with an individual offer tailored to the company’s and employee’s needs. We are providing a 24/7 maintenance support so you will be able to get the IT support you need. Once everything is setup we will provide you with a IT support hotline where you can reach our IT experts any time. If there is a problem which can’t be solved over the phone or the devices, which is on rare occasions, we will send you an employee to help you on the spot and every month we will do a routine check where we will maintain all your IT hardware and software.
We provide you with a unique IT solution. Since most of the other IT service maintenance companies charge you per hour, we calculate a fixed price per year after evaluating the average support for your business. We also assess the follow-up costs of software updates and installation of new products so also if unexpected IT costs will occur, we will stay with the fixed rate we offered you beforehand. Thereby you will know exactly which budget you have for IT maintenance costs in your business. You easily pay in advance and don’t have to think about IT costs during the year.
Call us for an offer without engagement and hopefully we will soon help you with your IT sector so you can focus on your work as efficient as possible.
Contact us if you are interested in our solutions. One of our employees will evaluate your ideas and provide first consulting. After that, we will send you an offer that is optimized for your specific needs.
Phone: +43 1 8698400
We are a strong international company – to bring the best IT solutions to you. We provide an outstanding full service in the areas of IT, ITSM, software development and web development for our customers.
As full service provider and sustainable company, we provide top solutions for maintenance, consulting, networks, Exchange, Linux- & Windows servers, and more.
State-of-the-Art software development from Vienna: we work on your ideal individual solutions in software, mobile apps, interface- and database development.
We rethought web development: we offer intranets & extranets, websites, e-commerce platforms, online calculators, newsletter systems and provide classical services like SEO, SEM, and more.